If your question is not answered below, our atelier is reachable directly on LINE.
Every piece is designed, cut and hand-finished at our atelier in Bangkok, Thailand, in mulberry silk and French lace.
Yes. Private fittings may be booked in Bangkok, or arranged remotely via LINE Official. Made-to-measure matters more in lingerie than anywhere else: commercial sizing forces one body onto a grid, and a bra fits or it does not.
Collection pieces ship within 48 hours by signed express courier. Made-to-measure takes 4–6 weeks from the first fitting, across three fittings: band, cup, and confirmation.
Pieces may be returned within 14 days, unworn and with the hygiene seal intact. For reasons of hygiene, briefs and any piece whose seal has been removed cannot be returned. Made-to-measure is final sale once cutting begins.
Orders are confirmed and settled privately via LINE with our client services team — bank transfer, PromptPay QR or international card, at your convenience.
Yes. Complimentary signed express delivery is offered worldwide. Duties, where applicable, are calculated at checkout.
Each piece ships with a printed care card. In short: hand-wash cool, never wring, dry flat in the shade, and keep elastic away from heat. Full guidance is on our care page.
Straps, sliders and hook-and-eye tape are replaceable, and a wire can be re-cased. Write to the atelier before you retire a piece — repair is part of what you bought.